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Shipping policy
Shipping Policy
At Lace Berry, we aim to deliver your orders quickly and safely. Please review our shipping details below to understand our process.
1. Shipping Locations
- We currently ship to Pakistan.
- If your location isn’t listed, please contact us at info@laceberry.com to inquire about shipping options.
2. Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
3. Delivery Time
- Standard Shipping: Estimated delivery within [4] business days.
- Express Shipping: Estimated delivery within [5] business days (if available).
- Delivery times may vary based on your location and carrier.
4. Shipping Costs
- Shipping charges are calculated at checkout based on your location and chosen shipping method.
- Free shipping is available for orders over 5000.
5. Tracking Information
- Once your order is shipped, you’ll receive a confirmation email with tracking details.
- Use the provided tracking number to monitor your package's journey.
6. Failed Delivery
- If delivery fails due to an incorrect address or absence of the recipient, customers are responsible for any additional shipping fees for re-delivery.
7. International Orders
- Customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in our shipping fees.
8. Damaged or Lost Packages
- If your package is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and photos (if applicable).
- We’ll work with the carrier to resolve the issue and ensure customer satisfaction.
Contact Us
For any shipping inquiries, please reach out to us at:
Email: info@laceberry.com
Phone: +923126666476